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Our mission is to serve our customers with honesty, integrity and competence. Our goal is to provide home loans to our clients while providing them with the lowest interest rates and closing costs possible. Furthermore, we pledge to help borrowers overcome roadblocks that can arise while securing a loan. Meet the Team:
Chasity Lousteau, ACC Direct Manager / Sr. Loan Officer
CA DRE Salesperson License #01765025 / NMLS #236646
With a strong background in customer service and marketing, Chasity has over 15 years of professional business experience, nine of which have been in the mortgage business. Currently she is the manager of American Capital Corp.’s newest division, ACC Direct, serving clients who are shopping for home loans on the internet and is one of the team’s loan officers. Specialties include home loans for purchase or refinance using conventional, FHA, and VA loan programs. At American Capital Corp., Chasity’ s experience involves spearheading the FHA program and serving as a wholesale account executive/regional sales manager for the banking division, ACBN. Previously, she was the marketing director for a mortgage banker. As a graduate of the University of Tennessee, she holds a Bachelors Degree in Marketing from the highly accredited College of Business, is a CA DRE licensed salesperson with the NMLS license endorsement, and is a member of NAMB & CAMB. Chasity and her team of loan officers and processor strive to provide the service they would expect from an expert so their clients have a pleasant experience, return time and again, and happily refer their friends and family for their home financing needs.
Jessy Maag, Loan Officer
With over five years in the mortgage industry, all of which have been with American Capital Corp., Jessy joined ACC Direct’s sales team in December 2009.
Katie Cravello, Loan Officer Katie Cravello joined ACC Direct in 2009 after graduating from the Leeds School of Business at the University of Colorado where she earned a Bachelor’s Degree in Finance. While attending college, she worked as a private, math instructor and taught at several academic levels, including business calculus. Teaching others helped prepare Katie for her career in mortgage lending where educating clients is a critical part of the home lending experience. Katie is CA DRE licensed salesperson with the NMLS license endorsement and is in the process of obtaining her CO salesperson’s license. She and the ACC Direct team hope to provide customers with service that is informative, efficient, and enjoyable enough that they will think of us in the future if they ever need home financing!
Deana Pryor, Loan Officer With over nine years experience in the mortgage industry, 13 years total in customer service, Deana Pryor is our newest member of ACC Direct's sales team. Her educational background includes a Bachelor's Degree from California State University in Long Beach. A natural people person, she double majored in Business Management and Marketing and minored in Business Economics. Previous to joining ACC Direct, she worked as a loan officer assistant and acquired a wide breadth of knowledge regarding the loan process. Eager to learn and lend a hand she quickly became American Capital's go-to girl for filling in blanks within the company wherever needed. While her primary function was loan processing for conventional loans, she was able to gather additional knowledge by working in other departments including Secondary Marketing, FHA, and Compliance. Deana will work diligently to find the loan solution that best suits your needs while doing her earnest to make your loan transaction as smooth as possible.
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